Frequently Asked Questions
What about Spam?
We are not sending the text messages. You are. Therefore if there is a spam problem, it will come from your phone, not our systems.
At this time we do not automate anything so replying with STOP will not work as a user would expect unless you manually make sure to remove that phone number from your list.
SMS From Me has a Do Not Text List where people can register their phone number. Phone numbers that are included in that blacklist cannot be sent text messages. Attempting to send a message to one of these numbers will automatically mark that message as Blocked.
How much does it cost to send a text message?
SMS From Me requires a monthly fee of $9.99. Whether you send no messages or 700,000 messages a month, the fee remains the same.
Note that by default our application limits the number of messages sent. This is not because of us but because Android allows only a limited number of messages that you can send all at once in a 30 min. period. If your phone has a limit of about 500 every 30 minutes, then you can send about 720,000 messages total per month (Assuming you really send that many continuously!?) So this is more or less the current maximum limit.
Although there are ways to remove the 500 messages per half hour limit, you are not expected to do so on your phone and we strongly advice that you don't (in part because your carrier may get mad, if you see what I mean...) Anyway, if you were to send that many messages, you probably would not be able to manage the replies!
Is SM From Me continuously running?
Yes. Our service runs 24h a day, every day of the year.
In most cases, we have a few minutes interuptions once or twice a week when a reboot is required for security reasons. (i.e. the kernel was updated and forces us to restart the computer to make sure the newer safer version is running.)
Our servers are hosted with a service provider that has a high reliability set of Internet connections. It can still happen that a connection cannot be obtained between you and the SMS From Me service. This is, however, outside of our possible control.
If you already registered with your email address and needed to re-validate (i.e. the first validation somehow failed) then go to the Validate Page where you can request for a new validation code to be emailed to you.
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